In today’s fast-paced world, absorbing knowledge whenever and wherever you are is not just a convenience; it’s a superpower. At Smart Media, we recognise the transformative power of on-the-go learning and how it can revolutionise the way retail staff engage with and understand their work.
There’s no denying that the retail landscape is undergoing an intense transformation due to technological advancements, shifting customer behaviours, and a generally evolving market. Despite this temperamental retail environment, one thing remains the same: exceptional customer service is the foundation of success.
The Medicare Health group of pharmacies are now training their staff using the Smart Staff app, a digital staff training mobile application that is fully customisable to an array of environments. Regan du Preez, head of business development for...